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Please Note: The Civil Rights Clearance for Medicare Provider Applicants Portal will be offline for maintenance from Sat Sep 12 08:00 AM EDT to Sat Sep 12 02:00 PM EDT. Any information being entered when the Portal is taken off-line will be lost.

Welcome to U.S. Department of Health and Human Services, Office for Civil Rights (OCR)

Process for Civil Rights Clearance for Medicare Part A Provider Applicants

If you are a health care provider seeking initial Medicare Part A certification and/or undergoing a change of ownership (CHOW), you need a civil rights clearance. The Centers for Medicare and Medicaid Services (CMS) will not certify you as a Medicare provider if you do not receive a clearance from OCR.

To receive a civil rights clearance, you must complete the Civil Rights Information Request for Medicare Certification Package. To guide you through completing the Package, we have created this Portal that will help you develop your civil rights polices and submit them electronically through the Portal. Please note, if you complete the Package via the portal, you do not have to submit any hard copies.

Once you have completed your application for civil rights clearance and hit the submit button, you will receive an email stating that your civil rights documents have been submitted. Please give a copy of this email to your State Agency representative. This is email will show the State Agency that you have started the civil rights clearance process.

When we start processing your civil rights package, we will contact you if we have questions or concerns about your submission. Once we have cleared your civil rights application, we will email you a clearance letter and ask that you share this letter with your State Agency representative. This letter will show that your agency has received a civil rights clearance for purposes of participation in the Medicare Part A program.

If you would prefer to complete a hard copy package instead of using this electronic portal, click here to print the Package and submit the completed package to your State Agency.

Learn more about the statutes and regulations enforced by OCR


How to Begin:


To use this system, you will have to create an account by entering a user name, password and security question. Once the account is created you will receive an email to verify the account. Following account verification you will be permitted to login and be directed to the first screen of the clearance process. In order to successfully submit your clearance, you will need to ensure that all items on the left have a green check by them, which indicates it has been completed. You do not have to complete items in any particular order, but everything must have a green check by it to submit.

Several sections require that you submit a policy from your organization. If you don't have a current policy, you will need to create one. We have developed templates to help you create policies that will meet all the requirements of OCR.

Once your account is created you will have 60 days to complete the Package.

Create an account to file a Civil Rights Clearance for Medicare Provider Applicant

Please note, if you complete the Package via the portal, you do not have to submit any hard copies. Your State Agency will be informed that you have completed this Package and submitted it to OCR. No further action will be needed by you.

Additionally, if you would prefer to complete a hard copy package, click here to print the Package and submit completed package to your State Agency.


I Already Have An Account:


Access my Civil Rights Clearance for Medicare Provider Application


Additional Information:


Learn more about the statutes and regulations enforced by OCR

CMS has legal authority under Title XVIII of the Social Security Act to require health care providers to meet the legal requirements of the civil rights nondiscrimination statutes and regulations enforced by OCR in order to participate in the Medicare Part A program. These statutes and regulations ensure that eligible persons have equal access to quality health care regardless of their race, color, national origin, disability, or age. The specific statutes include: Title VI of the Civil Rights Act of 1964 (which prohibits discrimination on the basis of race, color and national origin); Section 504 of the Rehabilitation Act of 1973 (which prohibits discrimination on the basis of disability); and The Age Discrimination of 1975 (which prohibits discrimination on the basis of age).

Office for Civil Rights Contact Information


If you have any additional information to add to your clearance, you may call 1-800-368-1019. Please reference the number given by OCR when submitting your clearance.
  
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